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| June 19, 2007 - ICAN received the "Minister's Award for Excellece" and this year's "Consumer Advocacy Award" from the Queensland Office of Fair Trading. View Media Release |
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ICAN Staff Robert Barry (left) and Drew Dangar accept the Minister's Award for Excellece from former QLD Minister for Fair Trading, Margaret Keech. |
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ICAN, Empowering Indigenous Consumers
Located in Cairns, Queensland the Indigenous Consumer Assistance Network (ICAN) provides consumer education, advocacy and assistance services to Indigenous consumers across the nation.
Indigenous people living in regional and remote communities are one of the most disadvantaged consumer groups in Australia. A combination of low literacy levels, lack of services and an uncompetitive marketplace leave the population open to financial exploitation.
Data collected by ICAN reveals that Indigenous people often fall prey to unscrupulous used car dealers, finance companies, payday lenders, telemarketers and door to door salesmen. ICAN aims to turn this situation around by providing Indigenous consumers with assistance to alleviate consumer detriment, education to make informed consumer choices and advocacy to highlight consumer disadvantage. |
The Staff at ICAN are highly skilled and committed to providing financial counselling, consumer advocacy, educational media production, and personal finance/consumer education to Indigenous consumers.
In June 2007 ICAN was presented the Minister’s Award for Excellence and the "Consumer Advocacy Award" at the Queensland Department of Fair
Trading, Consumer Protection Awards. ICAN is cited as a best practice initiative in ‘Advocacy of Indigenous Consumer Interests’ in the 2005 – 2010 National Indigenous Consumer Strategy Action Plan "Taking Action, Gaining Trust". ICAN won the Consumer Advocacy Award in 2005.
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ICAN Staff l-r (front row): Robert Barry - ICAN Training Coordinator & Trainer, Tiana Yeatman - Client Services, Carmen Daniels - Training Coordinator; (back row); Aaron Davis - Manager, Drew Dangar - Senior Client Services Officer |
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ICAN is a member of the Indigenous Financial Services Network, a project of Reconciliation Australia, and an outcome from their National Indigenous Money Management Agenda.
ICAN sits on the Australian Competition and Consumer Commission's Consumer Consultative Committee.
ICAN is an informal member of the National Indigenous Consumer Strategy Implementation Reference Group that comprises federal, state and territory consumer regulatory bodies.
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